Lost/left an item on your transfer or at the hotel?
Sorry to hear this! In these cases we ask you to please contact the transfer supplier or hotel directly. The transfer details are on your transfer voucher on your paperwork and you can find the hotels contact details on their website by simply searching the hotel online.
They will be able to confirm if they have found what you have left behind and arrange getting it back to you.
Lost/left an item on your flight?
If you’ve left or lost any items on your departure or returning flight, you’ll need to contact the airline directly to get assistance with this. If you give the airline’s lost item policy a quick Google ⌨️, you’ll be able to find all the steps you need to take directly on the airline’s website.